Ute Mountain Casino Hotel

Most everything was very good. Staff were all very polite. Just a couple of things though, we found cigarette butts on our balcony and the hall smelt of smoke, the light over the balcony is very bright and shines through the curtains. Also when we arrived on Sunday 4/13/25, the safe wasn't working at all. We mentioned it to your desk staff who said that maintenance nor the supervisor were the, but would be the Monday the next day. No one came the 3 days we were there, so we just went without it. The numbers never lit up and the staff stated it was probably dead batteries. Sorry, one other thing. We wanted to eat breakfast at the 24 hour café on Monday morning, but they were closed. Staff had said that due to staff shortage, they had cut back on the hours and they weren't open until 10 AM. It probably would have been better to put a sign up stating when they would be open.

Everything is just walking distance! Hotel always nice and clean! Check in was awesome! The guy was so nice and talkative and welcoming!

Clean, comfortable bed, tasty buffet dinner and breakfast.

The breakfast buffet was exceptional. Everything tasted amazing and the service was great. The bed was very comfortable. The view from the balcony was so pretty. The staff was so accommodating and made us feel very welcome.